(howto-support)=
# How to get support

We recommend using the following channels for the snaps required to run MicroCloud:

* For MicroCloud: `2/(stable|candidate|edge)`
* For LXD: `5.21/(stable|candidate|edge)`
* For MicroCeph: `squid/(stable|candidate|edge)`
* For MicroOVN: `24.03/(stable|candidate|edge)`

```{note}
The LTS version of MicroCloud is available in the `2` track.
It's recommended to use the `<track>/stable` channels for production deployments.
```

## Support and community

The following channels are available for you to interact with the MicroCloud community:

- You can file bug reports and feature requests as [GitHub issues](https://github.com/canonical/microcloud/issues/new).
- To ask questions, go to the MicroCloud section of our [discussion forum](https://discourse.ubuntu.com/c/lxd/microcloud/).

## Commercial support

Commercial support for MicroCloud is available through [Ubuntu Pro](https://ubuntu.com/support) (Ubuntu Pro (Infra-only) or full Ubuntu Pro).
The support will cover all LTS versions for five years starting from the day of the release.

See the full [Ubuntu Pro service description](https://ubuntu.com/legal/ubuntu-pro-description) for detailed information about what support Ubuntu Pro provides.

## Documentation

See the [MicroCloud documentation](https://canonical-microcloud.readthedocs-hosted.com/) for official product documentation.

You can find additional resources on the [website](https://canonical.com/microcloud) and in the [discussion forum](https://discourse.ubuntu.com/c/lxd/microcloud/).